ICON success stories & reviews by our customers

ICON customers from across industries share their stories about us. From launching ARTs and agile training to lean portfolio operations, read how ICON Agility Services has helped some of the best companies in their agile transformation journey.

Business Agility Case Studies: Scaled Agile Transformations

Know more about ICON's offerings straight from the shared experiences of customer who have worked with us.

Trusted by over 40% of Fortune 100 companies in 35 different industries

And top companies, including:

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Top clients review ICON Agility Services

ICON has helped over 40% of the Fortune 100 and top companies adopt lean-agile practices. Here’s what they have to say about us.

"ICON has been integral to our SAFe Transformation and certification training at Emerson. The skilled Agile coaches and SAFe instructors have enabled us to grow from 2 initial ARTs to over 20 ARTs in 3 years. ICON is a great partner, and I am excited to continue working and transforming with them!"

Emerson

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"ICON has not only raised awareness of gaps in our understanding of agile development but has been instrumental in closing those gaps through training, coaching, mentoring, and knowledge transfer. The coaches assisting us [brought] a wealth of information and practical experience to our efforts. They have guided us in leveraging what makes sense for our organization."

KOHL'S

Kohl's - ICON Review
"With ICON's help in the Agile transition, our business partners and leadership started realizing the benefit of fast delivery and better-quality software. Agile teams are happier due to being empowered to make a difference and seeing the fruits of their labor faster."

Sallie Mae

Sallie Mae - ICON Review
"I can tell stories or describe capabilities, but it boils down to two things in my experience with ICON – highly skilled, passionate professionals who can also adapt to the local business context."

Northwestern Mutual

Northwest Mutual - ICON Review
"Excellent training. Really had good time learning. The instructor shared real time examples and role played different roles to demonstrate different SAFe Agile team personas. He was very knowledgeable and was able to address all the questions or discussion that team had. Taking the Leading SAFe course under him was incredibly engaging and enjoyable."

Ernst & Young

Ernst & Young - ICON Review
"ICON provided a coach that was very knowledgeable and demonstrated his knowledge in an engaging and humorous manner. He is the best instructor I have had by far. I would be happy to take a course with him again in the future. I wish I had him for all my SAFe classes!"

Metlife

Metlife - ICON Review
"ICON Agility has been a valued partner for Intrado’s Scaled Agile transformation. Not only have their coaches been top-notch, but ICON has also gone the extra mile to work with Intrado in identifying coaches who fit well into our company culture, ensuring we maximized the value of the coaching engagement."

Intrado

Intrado - ICON Review

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